REMOTE FRONT DESK ASSISTANCE
It is a specialty that has been gaining prominence among all the leading providers of revenue cycle management systems required for managing payments from the patients and delivering them to the doctors, clinics, or medical institutions. A perfect example of virtual assistance, we take the advantage of the technology from a place that is far away from the actual clients.
We know and understand the significant challenges that hospitals and doctors face. The experts collaborate with your front office to guarantee to gather all essential info, pre-authorization, entitlement verification, preparation of appointments, and collection of co-pays, and patient billing, to safeguard that you are intelligent enough to exploit your patient assortment while balancing patient gratification. At Alygence, we believe these procedures not just recover or better your collection, and visibility but also support the complete health of your operations.
Principal Activities/Responsibilities The Remote Front Desk Assistants Carryout:
- Calling the patients
- Answering the calls from the patients
- Greeting the patients
- Patient appointment scheduling
- Appointment cancellation
- Filling and Finishing the insurance forms
- Doing the complete documentation process, including creating, scanning, and filing
- Filing billing records
- Processing mails
- Authenticating patient insurance aptness
- Explaining programs
- Addressing patient payment inquiries
Though these are the promised services or facilities that are available at Alygence under the programs of revenue cycle management. Additionally, we offer some more facilities as and when the clients look to smoothen the billing process.